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Professional Learning Portal Password Reset


All users have the ability reset their Professional Learning Portal (PLP) password. This article describes how to request a link to set a new password to access the system again.


  1. First, go to the Professional Learning Portal welcome page.
  2. Then tap the “Forgot your Password?” link.
    The PLP login page is shown with Email and Password fields. Along with forgot your password and create an account links. Below also is the login button.
  3. As a result, a new page will be shown prompting for your email address, or phone number. Insert your information and then tap the Reset Password button.
    Note: If you have not yet provided your phone number, you’ll have to use your email address to reset your password. If you email address has changed, please contact our Customer Care Center.
    The password assistance page is displayed. The Email or phone number text box appears with the Reset Password button below.
  4. At this point, an automated email will be sent to you. Please check your inbox for this email, and follow the link to set and confirm your new password.
    Note: A valid password contains at least 8 characters, lower and upper case letters, at least one number and at least one symbol.

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