Intended Audience: Professional Learners/Educators, MiRegistry Members
About
To discontinue a course in the Professional Learning Portal (PLP), learners must submit a request to drop the course. This process applies to all courses, regardless of whether a fee is associated. The following procedure outlines the steps to request course unenrollment within the PLP.
Important: Credit card refunds will be processed by Michigan Virtual within 30 calendar days from the date of the request. Drop requests made after a learner has had access to the course for more than 24 hours can be processed, but are non-refundable. Please refer to our Purchasing Terms & Conditions for additional information.
Instruction
- When logged into the PLP, select Request a Course Drop from the left navigation menu. Then, click Request New Drop.
- In the "Drop Request" pop-up window, choose the appropriate option from either the Section or Learning Path dropdown menu. Next, select a reason from the Reason dropdown.
- Once all fields are completed, click Save to submit the request.
- After submission, the request will appear in the table below the form, where learners can review the details. The "Status" column will display the current status of the request.
