Intended Audience: Professional Learners/Educators, MiRegistry Members
About
In the Professional Learning Portal (PLP), the email address also serves as the username for login. In some cases, a learner may need to update the email address on file—such as when moving to a new job or adopting a new preferred account. Updating the email address ensures continued access to active courses, completion certificates, and learning history.
Instruction
- Contact Support
- Submit a support ticket through the Help Desk, or
- Call 888.889.2840.
- Account Update
- A support representative will update the account with the new email address provided.
- The system will automatically send an email to the updated address containing a password reset link.
- Password Reset
- Use the link in the email to create a new password.
- Password requirements will also be provided by the representative.
- Login Access
- After the password has been reset, the PLP account can be accessed using the updated email address (username) and new password.
- All courses, certificates, and records will remain available under the updated account credentials.