PLP: Update Account

Intended Audience: Professional Learners/Educators, MiRegistry Members

About

Maintaining up-to-date profiles is crucial to ensure that we can better service our learners and maintain accurate records. This is particularly significant for learners pursuing State Continuing Education Clock Hours (SCECH) credits or Continuing Education Units (CEUs) as we transfer records to partners. This guide has been designed to help learners manage their Professional Learning Portal (PLP) passwords and keep their account information current.

Instruction

• Change Email Address
• Change Password
• Forgot Password
• Error: “Please verify your login and password"
• Add Information for SCECHs
• Add Information for CEUs

Change Email Address

If a learner happens to change their email address, it's crucial to update their account details to ensure seamless access to their course records. Please be aware that learners do not have the capability to modify this field independently. Instead, learners must contact our Customer Care Center by submitting a ticket or calling 888.889.2840 to request an email change.

Submit a Ticket

Change Password

Learners currently logged into the PLP have the flexibility to update their passwords at their convenience. To do so, follow these steps:

1. Navigate to the left-hand menu and select Edit Account.
2. Scroll down to find the "Change Password" section at the bottom of the page.
3. Mark the Change my password checkbox.
4. In the Old Password field, enter the current password.
5. In both the New Password and Confirm Password fields, input the desired new password.
6. Once learners complete the steps above, they must tap the Change my Password button to confirm and set the new password.
   

Forgot Password

Learners who have previously logged into the PLP but cannot recall their password can initiate a password reset directly from the login page. To begin, please follow these steps:

1. First, open a browser and visit the PLP Login page.
2. Next, tap the Login button.
3. At this stage, the Email and Password fields will be shown. Please leave these blank and tap the "Forgot your password?" link below these fields.
   
4. Next, enter the appropriate email address or phone number on the Password Assistance page and then proceed by tapping the Reset password button.
   
   If learners have not provided their phone number, they must use their email address to reset the password. If their email address has been updated or changed, they should refer to the instructions in the Change Email Address section above.
5. After submitting the password reset request, the PLP will automatically generate an email to the learner. This email will include a link to establish and confirm your new password. Click on this link and proceed to create the new password.
6. Finally, generate a new password.
   
   

Error: “Please verify your login and password."

This message might show up due to incorrect entry of the username or password, or if the account password has expired. Upon encountering this message, start by confirming the accuracy of the provided username. If it's correct, proceed with the steps to reset the password below.

1. First, tap the Login button to display the Username and Password fields. 
2. Next, tap the Forgot your password link.
   
3. At this point, enter the appropriate email address or phone number on the Password Assistance page and then proceed by tapping the Reset password button.
4. After submitting the password reset request, the PLP will automatically generate an email to the learner. This email will include a link to establish and confirm your new password. Click on this link and proceed to create the new password.
5. Finally, generate a new password.

Add Information for SCECHs

The Michigan Department of Education (MDE) utilizes the Michigan Online Educator Certification System (MOECS) for teacher certification renewals. Michigan Virtual, endorsed by MDE as a SCECH sponsor, provides courses that align with MDE SCECH standards. Educators pursuing SCECH credits for certification renewal through our courses must include their Personal Identification Code (PIC) within their PLP profile. Since MOECS does not offer a computer interface for direct uploads, providing this PIC is essential to guarantee the accurate upload of learner records. Follow the steps below to update or add the PIC:

1. Navigate to the left-hand menu and select Edit Account.
2. Next, locate the Do you have a PIC? drop-down field and select "I have a PIC" from the available options. 
3. Then insert the PIC obtained from MOECS. 
4. Finally, scroll down to tap the Update Account button to apply the changes.
   

Add Information for CEUs

Early childhood education professionals and those working in out-of-school time settings have the option to update their PLP profile, allowing the automatic transmission of course completion data to their MiRegistry account to obtain CEUs. To participate, learners are required to include their Registry ID in their profile. To get started, please follow the steps provided below.

1. Navigate to the left-hand menu and select Edit Account.
2. Next, scroll down the page and locate the MiRegistry ID field.
3. Then insert the ID obtained from MiRegistry.
   Note: The ID should consist of numerical digits (no special characters).
4. (Optional) Learners have the flexibility to decide how they want to send completed courses to MiRegistry. If a learner prefers control over which courses get transmitted to MiRegistry, they should leave the "I want all of my eligible courses to be sent to MiRegistry" checkbox unchecked. However, if a learner wishes to have course information from the PLP automatically transferred to MiRegistry as soon as a course is completed, they will need to check the "I want all of my eligible courses to be sent to MiRegistry" checkbox.
5. Finally, click the Update Account button to apply the changes.