Forbidden or Blocked Error

Introduction:

Students may receive a “Forbidden” or “Blocked” error when attempting to access a URL within a Michigan Virtual course. School IT administrators will need to open their schools firewall to allow students to access these sites. This process contains methods to allowing access those sites.

Details:

Students

1. First, contact your school’s IT Administrator.
2. Then provide the URL you are attempting to access.

IT Administrators

1. First, refer to the Michigan Virtual Course Whitelist. 
2. If you have additional questions or concerns, please contact the Customer Care Center. You will need to verify IT credentials and provide a valid email address.