Intended Audience: Affiliation Users
Introduction:
Affiliation Users may receive an error message when enrolling students using the Student Learning Portal (SLP). This article describes what to do when the error is displayed.
Details:
Waiting List
"The student has been placed on the wait list and will be assigned a section shortly. There is no reason to contact Customer Care, as the enrollment was still successful, the section assignment is TBD. Thank you."
- What does this mean?
- This error message indicates that our current section for the course you selected is full and we are working to increase our capacity or create a new session for your student.
- What do I do now?
- You will receive an email when the student has been placed into the section.
Transaction Failed
“Your payment could not be processed:-Transaction failed. This transaction cannot be processed. Please enter a valid credit card number and type.”
- What does this mean?
- This error message is displayed when the payment transaction failed.
- What do I do now?
- Try clearing your payment information or double-check the information you typed.