Intended Audience: Guardians
About
This article explains how guardians can request the removal of a student from a course in the Student Learning Portal (SLP). This process is available only when the course was purchased directly by a guardian.
Important: If a course was purchased by a school or district, guardians will not be able to drop the course directly. In these situations, guardians should contact the school to arrange for the student to be withdrawn. Only the individual who originally enrolled the student has the ability to request a course drop.
Instruction
- Review the Michigan Virtual Drop Policy
Guardians should become familiar with the Michigan Virtual Drop Policy before submitting a request. - Check the Enrollment Calendar for Refund Eligibility
The Enrollment Calendar provides important dates related to refund eligibility for dropped courses. - Contact the Customer Care Center
Guardians should reach out to the Customer Care Center to request the student’s removal from the course. Representatives will need the student's name and the course title. - Await Confirmation
A Customer Care Center representative will respond once the course removal request has been processed.