Intended Audience: Affiliation Users
About
Guardian accounts play an important role in the Student Learning Portal (SLP) by allowing guardians to monitor and support students' educational progress. This guide provides instructions for creating, updating, and removing guardian accounts to maintain accurate and up-to-date information.
Instruction
Creating a Guardian Account
Once a student account has been created and the student is enrolled in a course section, the system will automatically generate a Guardian user account using the information provided in the "Guardian Accounts" section of the student's profile.
- Confirm that the student account has been created in the SLP.
Tap the Students tab. The student name should appear as linked text within the "Student" column. - Verify that the student is enrolled in at least one section.
Within the "Active Students" page, verify that the student has a number greater than 0 in the "Enrollments" column.
- Ensure that the guardian’s information is correctly entered in the "Guardian List" section of the student profile.
Within the "Active Students" page, tap the linked name within the "Student" column and then tap Guardian Accounts from the left navigation menu. If the Guardian List does not show a list of 1 or more guardians associated with the student, populate the "Add new Guardian" section. Tap the Create button to create the account and link the guardian to the student.
Updating or Removing a Guardian
When a guardian’s information changes or needs to be removed, a request must be submitted to the Michigan Virtual Customer Care Center by an authorized user, such as an Affiliation User, principal, or a school administrator. Affiliation users do not have permissions to make changes or delete accounts.