Intended Audience: Guardians
For various reasons, a guardian may need to remove a student from his or her course. Guardians may only request that a student be dropped if he or she purchased the course within the Student Learning Portal (SLP). This process describes how to submit that request.
- First, review the Michigan Virtual Drop Policy.
- Next, utilize the Enrollment Calendar to determine refund eligibility.
- Then contact our Customer Care Center to request that the student be removed. The representatives will need to know the student name and which course.
- As a result, a representative will respond once the request has been fulfilled.
Courses purchased by a school or district can only be dropped by the enroller. Guardians should work with schools to remove the student from courses purchased by their school.