Accounts created within the Student Learning Portal (SLP) are assigned a role that provides the ability to perform specific actions within the system. Two of these roles can be combined to create a more advanced and unrestricted permission level (see Dual Roles for School Personnel). The information below outlines the differences between the Affiliation User and Mentor role as well as how to request this dual role option for you or another user.
Affiliation User and Mentor Role Variances
Request Dual Role Option
- First, contact our Customer Care Center and request that a user has dual roles within the Student Learning Portal.
- At this point, the Customer Care Center will gather necessary details about your account and escalate the request to modify role permissions.
- When our technicians have changed the role they will notify the requester by email or phone.
- Finally, login to the Student Learning Portal to toggle between roles.