Submit a ticket My Tickets
Welcome
Login  Sign up

Roles Explained

Introduction:

Accounts created within the Student Learning Portal (SLP) are assigned a role that provides the ability to perform specific actions within the system. Two of these roles can be combined to create a more advanced and unrestricted permission level (see Dual Roles for School Personnel). The information below outlines the differences between the Affiliation User and Mentor role as well as how to request this dual role option for you or another user.

Details:

Affiliation User and Mentor Role Variances

CapabilityAffiliation UserMentor
Access Learning Management System (Go to LMS)

X
Associate a Mentor to a StudentX
Create a Mentor AccountX
Create a Affiliation User AccountX
Create Student AccountX
Drop EnrollmentX
Enroll Multiple Students in a Single CourseX
Enroll Student in CourseX
Export List of Student AccountsX
Find Student Account InformationXX
Keep Record of Student InteractionsX
Locate Instructor PICX
Locate Instructor PIC

X
Locate Student Guardian InformationXX
Message a StudentXX
Monitor Student ProgressXX
Record Student/Mentor Interactions
X
Reset Student Account PasswordXX
Review Activity LogsXX
Review Student's Course InformationXX
Search Course CatalogX
Send Message to Multiple Students at OnceXX
Send Messages to User Accounts
X
View Enrollment LedgerX
View Student EnrollmentsXX
View Student Login HistoryXX
View Student's Start and End DatesX
X

Request Dual Role Option

  1. First, contact our Customer Care Center and request that a user has dual roles within the Student Learning Portal.
  2. At this point, the Customer Care Center will gather necessary details about your account and escalate the request to modify role permissions.
  3. When our technicians have changed the role they will notify the requester by email or phone.
  4. Finally, login to the Student Learning Portal to toggle between roles.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.